Kuala Lumpur Buzz: Rethinking Retail Design in the Digital Age
Rachel Kidwell, Founder & CEO of TCPinpoint, in association with our Kuala Lumpur based partners, Ambersoft, and the PPK Malaysian Shopping Malls Association organised an innovative conversation which explored the impact of digital transformation on the retail design and delivery landscape. Attendees gained valuable insights from our Founder & CEO Rachel Kidwell, the innovative mind behind TCPinpoint software solutions, who shared compelling case studies and unravelled the evolving dynamics of tenancy delivery.
The air crackled with ideas at our recent Kuala Lumpur event, a collaboration between Rachel Kidwell, Ambersoft, and the PPK Malaysian Shopping Malls Association. We weren't just talking about digital transformation; we were diving deep into how it's reshaping the very fabric of retail tenancy design and delivery.
Imagine a space where seasoned professionals and forward-thinkers came together to dissect the challenges and opportunities of a rapidly evolving industry. That's what we created. And at the heart of it all was Rachel Kidwell, the driving force behind our innovative solutions, sharing real-world examples and sparking conversations that went beyond the surface.
As Rachel herself put it, "Digital transformation isn't about replacing people; it's about empowering them with tools that streamline processes." And that resonated with everyone in the room.
What People Walked Away With:
- Process Optimization: Attendees weren't just given theoretical concepts; they gained practical insights on how to fine-tune their existing workflows.
- Strategic Digital Thinking: We explored the crucial considerations that go into crafting a robust digital strategy, ensuring it aligns with the unique needs of the Malaysian retail landscape.
- System Evaluation: It's easy to get stuck with outdated systems. We provided the tools to critically assess what's working and what's holding them back.
- Malaysian Market Growth: The energy in the Malaysian retail sector is palpable. We delved into the data, understanding the trends and opportunities that lie ahead.
And the numbers don't lie. The Yardi Asia Technology Transformation Report highlighted that a significant 60% of businesses are planning to embrace business process automation within the next three years. That tells you something. Even more striking? A staggering 90% of the Malaysian retail design and delivery industry still relies on spreadsheets! It's clear that the appetite for change is huge.
